ZUHAL

GDPR Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This Data Protection Policy explains how we collect, use and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

Key Definitions

• GDPR

The General Data Protection Regulation is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Economic Area (EEA).

• Data Controller

Zuhal is the Data Controller, meaning we determine the purposes for and the manner in which your personal data is processed.

• Data Processor

We may engage third-party companies as Data Processors to process your personal data on our behalf.

• Data Subject

This refers to any living individual who uses our services and is the subject of Personal Data.

Our Commitment to Data Protection

We adhere to the following principles when processing your personal data:

1. Fairness and Lawfulness: We collect and process your data in a legal and transparent manner, respecting your individual rights.

2. Purpose Limitation: We only collect and process your data for specific, explicit, and legitimate purposes.

3. Transparency: We are committed to being transparent about how we collect, process, and use your data.

4. Data Minimisation: We only collect the minimum amount of data necessary to fulfill the specified purposes.

5. Accuracy: We take reasonable steps to ensure your personal data is accurate and up-to-date.

6. Storage Limitation: We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, or as required by law.

7. Integrity and Confidentiality: We implement appropriate technical and organisational measures to ensure the security of your personal data.

8. Accountability: We are responsible for and can demonstrate compliance with the GDPR principles.

What Personal Data We Collect and Why

We may collect the following types of personal data:

  • Email address: To communicate with you about our services, send updates, and respond to your inquiries.
  • First name and last name: To personalize our communication and provide you with a better user experience.
  • Phone number: To contact you in case of important updates or to provide customer support.
  • Address, State, Province, ZIP/Postal code, City: To understand our customer base and improve our service offerings.

We collect and process your personal data based on the following legal bases:

  • Contractual Necessity: To fulfill our contractual obligations to you when you use our services.
  • Consent: With your explicit consent, for specific purposes like sending you marketing communications.
  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services and understanding customer preferences.
  • Legal Compliance: To comply with legal obligations, such as tax laws or responding to lawful requests from public authorities.

Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Data Protection Policy. We will also retain and use your information as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

  • Right to Access: You have the right to request access to your personal data and information about how we process it.
  • Right to Rectification: You have the right to request correction of inaccurate personal data.
  • Right to Erasure: You have the right to request the erasure of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time.

To exercise your data protection rights or if you have any questions about how we handle your personal data, please contact us at support@zuhal.io

Contact Information

For any questions or concerns regarding this Data Protection Policy, please contact us at support@zuhal.io