ZUHAL

Refund and Cancellation Policy

At Zuhal, we want to ensure you have the best experience possible with our services. If you’re not completely satisfied, we’ve outlined our refund and cancellation policy below.

Subscription Cancellation & Refunds

You have the right to cancel your Zuhal subscription within 14 days of your initial purchase without providing a reason. To initiate a cancellation, please contact our support team at support@zuhal.io.

Here are the key details regarding cancellations and refunds:

  • Cancellation Timing: Your cancellation will take effect starting from the next scheduled billing date.
  • Refund Eligibility: If you cancel within the 14-day period, we will refund your initial payment within 14 days of receiving your request. Refunds will be processed using the same payment method used for your purchase, and you will not incur any additional fees for the reimbursement.
  • Non-Refundable Charges: Charges incurred prior to your cancellation request are non-refundable.

Exceptions to Refunds

While we aim to provide flexibility, certain circumstances do not qualify for refunds:

  • Customized Services: Refunds are not available for services tailored to your specific requirements.
  • Outside the 14-Day Period: Cancellations requested after the 14-day window are not eligible for refunds. You may still cancel your subscription to prevent future charges, but previous payments will not be reimbursed.

Contact Us

If you have any questions about our refund or cancellation policy, please reach out to us: